Privacy Policy

What Personal Information is Collected and How?

While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and order history. We also use cookies, web beacons or other tools that collect information that make it easier to use our store and our site.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

We use personal information collected through our site as described below and described elsewhere in this Policy to:

Facilitate the creation of and securing of your Account on our network;

Identify you as a user in our system;

Improve our products, site, and how we operate our business;

Understand and enhance your experience using our site and products;

Provide and deliver the products and services you request;

Respond to your comments or questions and for our Support team to provide service;

Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;

Communicate with you about promotions, upcoming events and news about products and services offered by Z1 Knee Brace and our select partners, and for other marketing purposes of Z1 Knee Brace;

Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and

Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you consent to any of your minor dependents using this site.

How do you get my consent?

By providing us with personal information to complete a transaction, placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information (your credit card information is discussed below).

How do I withdraw my consent?

You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email or contacting us through WhatsApp at 7300044197 or mailing us at info@kneebrace.com.

What is Z1 Knee Brace Privacy with Links to Other Sites?

Our site links to other websites that may collect personally identifiable information about you. Z1 Knee Brace is not responsible for the privacy practices or the content of those linked websites.

What are the Security Precautions?

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control.

We do not share your personal information with third parties without your consent other than with the following:

Third Party Service Providers. With third parties who work on our behalf, provided that such third parties provide at least the same level of privacy protection as required by this Privacy Policy;

Lawful Requests. To comply with laws or to respond to lawful requests and legal process (provided that we will endeavour to notify you at the address you have given us if we have received a lawful request for your information);

Protection of Rights and Property. To protect the rights and property of Z1 Knee Braces, our agents, customers and others including to enforce our agreements, policies and terms included in this Privacy Policy or our Terms of Service;

In an emergency, including to protect the personal safety of any person; and

Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business or assets that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.

Is it Safe to Use My Credit/Debit Card or Net Banking on Z1 Knee Brace?

Yes, shopping at Z1 Knee Brace is 100% safe. All Credit Card and Debit Card payments on Z1 Knee Brace are processed through secure and trusted payment gateways managed by leading Indian banks.

If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is never stored for use beyond your current transaction.

Third-Party Services

Our Policy does not cover any third party services. To learn about those third parties’ privacy practices, please read their privacy policies.

Security

To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is protected by your password – never share this password with anyone. Z1 Knee Braces will never contact you to ask you for your password.